Privacy Policy – SaleSupport

Last Updated: September 8, 2026

This Privacy Policy outlines how SaleSupport (“we”, “us”, or “our”) collects, uses, and protects your information when you use our application, which assists with content management, comment moderation, and direct message handling for Instagram accounts. This policy is compliant with Meta’s Platform Terms and Developer Policies.

1. Information We Collect

To provide and improve our services, we may collect the following types of information:

a. Information You Provide Directly

When you connect your Instagram account to SaleSupport, you authorize us to access certain information from your Instagram profile via Meta’s APIs. This may include:

- Basic Account Information: Your Instagram username, profile picture, and public profile details.

- Content Information: Data related to your posts, captions, and media.

- Comment Data: Comments on your posts, for the purpose of moderation and management.

- Direct Message Data: Access to your direct messages (inbox) to facilitate management and response.

b. Information Collected Automatically

As you use SaleSupport, we may automatically collect certain technical information, including:

- Usage Data: Information about how you interact with our application, features you use, and actions you take.

- Log Data: Technical details such as your IP address, browser type, operating system, and device information.

2. How We Use Your Information

We use the information we collect for the following purposes:

- To Provide and Maintain Our Service: To operate SaleSupport, manage your Instagram content, moderate comments, and handle direct messages as requested.

- To Improve Our Service: To understand how our application is used, identify areas for improvement, and develop new features.

- To Communicate With You: To send you service-related notifications, updates, and respond to your inquiries.

- To Ensure Compliance: To comply with Meta’s Platform Terms, Developer Policies, and applicable laws.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

- With Your Consent: Where you have provided explicit consent for us to share your information.

- For Service Providers: We may engage trusted third-party service providers to perform functions on our behalf (e.g., hosting, analytics). These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide their services to us.

- For Legal Compliance: If required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Deletion Rights

As detailed in our User Data Deletion Policy, you have the right to request the deletion of your data from our systems. You can initiate this by emailing us at khosravistore4@gmail.com with the subject line “Data Deletion Request – [Your Instagram Username]”.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Company: Khosravi-Group

Support Email: khosravistore4@gmail.com

Website: https://khosravi-group.com